What we offer
We endeavour to reply promptly to all enquiries and within a maximum of 5 working days.
What we don’t offer
Birthrights does not provide legal representation.
We do not provide information or advice about clinical negligence claims. If you believe you have suffered negligent treatment during childbirth, you should contact a lawyer specialising in clinical negligence law.
If you contact us, your enquiry will be dealt with in confidence and according to the terms of our confidentiality policy. We will not reveal information about you to any other organisation or individual without your express permission, except in certain limited circumstances. Please contact us for copy of our confidentiality policy if you would like further details.
We strive to provide a good service to our users at all times. However, should you be unhappy with the service you have received, please contact us by email at firstname.lastname@example.org to discuss how we can resolve your concerns.
For a copy of our full complaints procedure, please email email@example.com.